Communication Business Avenue, Global
Rod Barnard is an experienced IT professional with a robust background in engineering and product management. Currently serving as Engineering Manager and Product Manager at Communication Business Avenue since January 2021, Rod previously held positions at WTBTS from April 2013 to December 2020, including Global IT Consultant, Regional Coordinator for Europe/Middle East/Africa, and Server Administrator in South Africa. Rod's expertise encompasses automation of virtual machine deployments, high availability solutions, backup and disaster recovery implementations, and agile process consulting. Prior roles include IT Operations Supervisor at Bosch & Associates Group and Technical Manager at Mitsol, alongside entrepreneurial experience as co-founder of Our Business IT Solutions and extensive training roles spanning multiple IT disciplines. Educational background includes completion of Matric at Amanzimtoti High.
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Communication Business Avenue, Global
Since 2006, Communication Business Avenue (CBA) has been dedicated to transforming contact centers and customer service teams with seamless technology integration and innovative solutions. Our mission is simple: to enhance both Employee Experience (EX) and Customer Experience (CX) with hospitality at the core of everything we do. We partner with industry leaders to deliver cutting-edge omnichannel platforms, AI-driven automation, and tailored communication solutions that empower your team and delight your customers. What sets us apart? • Holistic Integration: We bring together the best technologies to create a unified, efficient, and user-friendly environment. • Global Reach, Local Expertise: With a global presence, we ensure our solutions are culturally and regionally relevant, supporting your unique market needs. • Continuous Innovation: We stay ahead of the curve with ongoing research and development, providing you with future-ready solutions. • Round-the-Clock Support: Our team is here 24/7, ready to assist you in multiple languages, ensuring you always have the support you need. At CBA, we don’t just provide solutions; we build lasting partnerships that drive your business forward. Let’s shape the future of customer interaction together.