Amanda Broome

Contact Center Manager at Community America Credit Union

Amanda Broome is an experienced professional in customer service management, currently serving as the Contact Center Manager at CommunityAmerica Credit Union since November 2016. Prior to this role, Amanda held multiple positions at Zurich North America, including P&C Customer Service Team Lead, Gap Claims Adjuster, and Customer Support Consultant, where skills in process improvement, workload management, claims resolution, and customer support were developed. Amanda's educational background is from Washburn University, complementing a robust career focused on enhancing service levels and operational efficiencies within customer service teams.

Location

Overland Park, United States

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Community America Credit Union

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Community America Credit Union offers a full suite of financial products and services for individuals and businesses, including online and mobile banking, checking, savings, loans, credit cards, investments, insurance and financial planning.


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Employees

201-500

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