Community Care Plan
Maria Alvarez is an experienced professional with a diverse background in customer service, administrative support, and benefits coordination. Currently serving as a Benefits Coordinator at Community Care Plan since April 2023, Maria has also held positions as an Eligibility Specialist and Customer Experience Coordinator within the same organization. Prior experience includes working as an Administrative Assistant at Mayoral Moda Infantil and as a Retail Sales Associate at T-Mobile for over six years. Maria's career began in the role of Bilingual Customer Service Representative at LogistiCare. Academically, Maria holds two Master's degrees in Human Resources Management and Services from the University of Arizona and Ashford University, as well as a Bachelor's degree in Fashion Merchandising and Retail Marketing from Johnson & Wales University.
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Community Care Plan
Community Care Plan (CCP), 'the health plan with a heart,' was introduced in 2000 as South Florida Community Care Network (SFCCN), the first safety-net hospital-owned Provider Service Network. CCP serves 100,000+ members enrolled in Medicaid, Florida Healthy Kids, sponsored programs, and self-insured employee health plans. CCP is owned by Memorial Healthcare System and Broward Health. Community Care Plan maintains accreditation and has earned Multicultural Health Care Distinction for its Medicaid Health Plan by the National Committee for Quality Assurance (NCQA). CCP is also fully accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) as a Health Plan. MISSION To promote healthier communities. VISION Be the driving force to ensure that every community has access to high quality affordable healthcare. CORE PRINCIPLES OF EXCELLENCE: Quality, Customer Service, Community, People, Finance, and Growth. To support our mission, Community Care Plan also launched a virtual Community Resource Center that offers FREE events, videos, and other resources to help the South Florida community. The center, HEART is about Health, Education, Access, Resources, and Tools. Learn more at OurHeart.org.