Zoinul Hussain is a Network Operations Center Engineer at Community Fibre Limited since June 2020, responsible for liaising with support teams, troubleshooting customer issues, and monitoring network performance. Prior roles include Technical Service Advisor at Community Fibre Limited, providing Tier 1 support through inbound queries and organizing service calls, and Technical Consultant at Reliable Networks UK, where Zoinul managed server environments using HyperV and VMware, performed network troubleshooting, and liaised with third-party vendors. Experience also includes working as a Service Desk Analyst at Lumina Technologies Ltd and as a Customer Service Executive at Cardtronics UK. Zoinul studied Sports Therapy at Oaklands College from 2013 to 2014.