John Edgar Mihelic

Director, Data Analytics at Community Support Services

John Edgar Mihelic has a diverse work experience spanning various industries and roles. John Edgar has worked at Community Support Services, Inc. (CSS) since 2011, starting as a Billing Intern and progressing to roles such as Billing Coordinator, Accounting & Billing Manager, Director of Finance, Director of Special Projects, and currently the Director of Data Analytics. In these positions, they were responsible for managing financial reporting, overseeing billing and accounts receivable, and leading projects related to the transition to new software.

In 2019, Mihelic also started working at Linda Sokol Francis Brookfield Library as a Trustee and later became the Board Treasurer. In these roles, they have been involved in financial oversight, budget preparation, and chairing the finance committee.

Outside of their professional roles, Mihelic has also worked self-employed as a writer, publishing articles in various publications and maintaining blogs. John Edgar has also been involved in the field of Health Information Technology through their time at Chicago Career Tech, where they trained at DeVry.

Earlier in their career, Mihelic gained experience as an intern at the City of Chicago, assisting with IT installations and healthcare billing, and as a Proctor at Loyola University Chicago and The John Marshall Law School.

Before pursuing their professional career, Mihelic worked as a Sales Associate at Advantage Chevrolet of Hodgkins and as a Chemistry Teacher at St. Rita of Cascia High School, where they also served as an assistant track coach.

Mihelic holds multiple degrees, including two Master's degrees (MA) and a Master's in Business Administration (MBA).

John Edgar Mihelic has a diverse education history. John Edgar holds multiple degrees, including a Master of Science in Business Analytics from the University of Illinois Chicago, a Master of Arts in English Language and Literature from Kansas State University, and an MBA in Non-Profit/Public/Organizational Management from Concordia University Chicago. Additionally, they have obtained several certificates, such as the Google Data Analytics Certificate and the Python for Data Science, AI & Development Certificate. John has also completed various courses and training programs in areas like board leadership, disability ethics, and health information technology.

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