Imran Shaikh

Imran Shaikh has a diverse work experience spanning several industries and roles. Imran started their career at WNS Global Services as a Sr. Customer Service Executive, handling inbound calls for Air, Car, and Hotel bookings for US customers.

Imran then moved on to Teleperformance, where they worked their way up from a Senior Customer Service Representative to a Team Leader and eventually a Senior Team Leader. In these roles, they managed teams, conducted training sessions, and participated in talent acquisition and process excellence activities.

After Teleperformance, Imran joined CarWale as an Assistant Operations Manager before being promoted to Operations, Quality & Training Manager. Imran successfully led the project to increase CarWale app users and achieved high conversion rates.

Next, they joined Chalo as a Training Manager, where they played a key role in setting up the Training department and up-skilling staff across multiple cities. Imran also trained staff on using the Chalo ticketing machine and optimizing daily collection.

Imran's most recent experience is at CommVersion, where they started as an Assistant Operations Manager and quickly progressed to the role of Operations Manager. In this role, they worked on a variety of projects to automate operational processes, handle workforce management, collaborate with different departments, and launch multiple products for the Operations team.

Throughout their career, Imran has consistently demonstrated their problem-solving skills, ability to streamline processes, and focus on improving productivity. Imran has also gained valuable experience in areas such as client invoicing, building PowerBI reports, and utilizing AI-driven tools to improve efficiencies.

Imran Shaikh's education history includes the following:

From 2010 to 2011, Imran attended Welingkar Institute of Management, where they pursued an Advanced Diploma in Business Administration with a focus on Business Administration and Management, General.

Prior to that, from 2005 to 2008, they studied at K J Somaiya Institute of Management, earning a Bachelor of Commerce degree (BCom) with a specialization in Business/Commerce, General.

Between 2003 and 2005, Imran attended N.K.T Thanewala College of Arts, Commerce, and Science, where they completed their HSC (Higher Secondary Certificate) in the field of Commerce.

Their earliest formal education can be traced back to A.E.A High School, where they studied from 1991 to 2003. The specific degree and field of study are not mentioned for this period.

In addition to their academic qualifications, Imran has also obtained several certifications. In June 2020, they completed the Scaling & Growing With Gaurav Bhagat program at Gaurav Bhagat Academy. Furthermore, they have obtained certificates such as Leading with a Growth Mindset and Project Management Skills for Leaders, both from LinkedIn, in September 2022.

Imran also holds certifications in various computer-related skills. In March 2005, they completed a course on MS Office & Basic of Visual Basic at Sheth T.J. Municipal Kanya Vidyalaya. In March 2004, they obtained a certificate in D.T.P from Noble Computer Institute (NCI), and in October 2003, they completed a course in Basic (DOS, Windows, MS Office) from the same institution.