Mehrsa Nazeri

Mehrsa Nazeri is an experienced customer service professional with a strong background in managing customer relations and support teams. Currently serving as a Senior CX Specialist at MyDigipay since December 2022, Mehrsa has previously held roles such as Customer Service Supervisor at Pelazio and Customer Service Lead at Bitbarg. Prior experience includes positions at Papayo and Digikala.com, where responsibilities encompassed managing complaint calls, overseeing order tracking, and enhancing customer service processes. With a Bachelor's degree in Biomedical/Medical Engineering from Islamic Azad University, Mehrsa Nazeri combines technical knowledge with extensive experience in customer engagement and issue resolution.