Joe McCarthy

Joe McCarthy has a diverse background in customer service and management, with extensive experience in leading teams and ensuring client satisfaction. Currently, at CompanyVoice, LLC, Joe McCarthy supervises a team of Customer Service Representatives and manages customer interactions for projects with Grasshopper Bank and Radius Bank. Joe McCarthy also owns and operates Keswick Coffee House, overseeing business operations alongside co-owner. Previous roles include Front Line Manager at Hartford Insurance, where Joe McCarthy focused on staff development, and Compliance Specialist at Prudential, ensuring compliance with state mandates. Early career experience includes working as a Mental Health Technician at Wordsworth Academy and serving as a Customer Service Representative at Prudential.