Angela Stevens

Angela Stevens is a seasoned professional with extensive experience in customer experience and service roles. Currently serving as Program Leader at Compass Experience Labs since March 2017, Angela has also held positions as Customer Experience Coordinator and Customer Service Representative within the same organization. Prior experience includes a role as NPS Lead at JackThreads, where Angela coordinated the Net Promoter System, utilizing Qualtrics for customer sentiment tracking and report generation for executive review. Additional experience includes a Sales Associate position at Pacific Sunwear and a Barista Trainer role at Target. Angela holds a Bachelor's degree in Communications from The Ohio State University, obtained in 2014, and previously attended Bowling Green State University.