Tawanda Madzima

Tawanda Madzima has extensive experience in various roles within the hospitality and healthcare sectors, currently serving as the Environment and Support Services Manager at NHS since June 2016. Tawanda also contributes to customer insight and service training as a Customer Services Analyst at Compass Hospitality, a position held since October 2004. Previous roles include Hotel Service Manager at Godavri and Unit Operations Manager at Compass Catering Group. Tawanda's earlier career includes serving as an Employment and Compliance Officer at B.I Employment Service, focusing on recruitment and client service management in the healthcare field. Tawanda's education includes a Bachelor of Philosophy in management specializing in hospitality from the University of Birmingham, a Postgraduate degree in Industrial relations and human resources management from Keele University, and a CIPD qualification completed in 2012 through ICS.