Jeriel Montaus

Jeriel Montaus is an experienced Data and Analytics Support Specialist III at Compassion International, with a career in IT support and analytics spanning over 19 years. Prior to current responsibilities since April 2017, Jeriel served as an Application Support Specialist III at the same organization. A previous role at World Vision involved leading the Global Service Desk, managing escalations, and providing application support from March 2013 to March 2017. Jeriel's technical expertise was further developed as a Nokia GTAC L3 Helpdesk Support Engineer/Lead at PCCW Teleservices, where responsibilities included managing B2B service tickets and troubleshooting complicated hardware and software issues. Earlier roles include technical support positions at Emerio, Orchid Cybertech Solution Inc, Advanced Contact Solutions, Techno Enterprise, and teaching at Cabadbaran Baptist Academy. Jeriel holds a Bachelor of Science in Electronics Engineering Technology from Mindanao State University - Iligan Institute of Technology and has a degree in Industrial Electricity from Caraga State University.