Jamilah Phillips

Help Desk Technician

Jamilah Phillips is a skilled Help Desk Technician currently employed at ComPsych since October 2021. Prior experience includes working as an IT Apprentice at Harbor Capital Advisors, Inc., where Jamilah successfully completed a Return to Office IT project, organized Distribution Lists, and prepared Windows desktops and Apple MacBooks for employee sales. Jamilah also served as a Google Support Service Agent at Mechdyne Corporation, providing technical assistance during the company's transition to Google Workspace, and as a ServiceNow Administration Support Intern at Tenneco, where Jamilah resolved tickets and developed automated test frameworks. Previous roles in retail at UNIQLO and Macy's showcased strong customer service skills and an ability to enhance customer experiences. Jamilah's educational background includes training through Year Up United and coursework at City Colleges of Chicago-Harold Washington College.

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