Evan Burns is an accomplished professional with extensive experience in business process management and service delivery. Currently serving as Senior Director of Business Process at CompTIA since March 2019, Evan has also held titles including Director of Service Delivery - Solutions and Services and Senior Manager of Learning Technology Operations & Implementation. Prior to CompTIA, Evan was employed at Mattersight Corporation as a Service Delivery Manager, where responsibilities included planning and delivering IT/SaaS services for Fortune 500 clients. Earlier career achievements include roles as Service Delivery Analyst and Client Services Manager/Business Analyst at TelAssist, showcasing adaptability and expertise in strategic planning and operational analysis. Evan holds dual Bachelor of Arts degrees in Political Science and Government, and History from Saint Xavier University.
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