Diego Lozano

Diego Lozano is a Technical Support Senior Manager at CompuCom, where they focus on performance improvement and client relations. They have a Lean Six Sigma Black Belt certification and an ITIL v4 Foundation certification. Previously, Diego worked at American Express as a Customer Care Professional and held various roles at Telvista, including Quality Assurance Specialist and escalation help desk support. With extensive experience in the IT and services industry, Diego emphasizes the importance of partnerships with internal and external clients to achieve organizational goals.