Elizabeth Ortega

Elizabeth Ortega has extensive experience in project management and team leadership, having worked at CompuCom from May 2018 to June 2012 in various capacities. As Project Support Desk Supervisor, Elizabeth managed a team of 20 support desk agents and focused on training, scheduling, and performance, consistently meeting established service level agreements and operational level agreements. Previously, as Senior Project Coordinator and Project Management Team Lead, Elizabeth led a larger team of 33 agents, maintaining a similar emphasis on training and performance management. Elizabeth also served as Project Management Admin, overseeing 15 agents in multiple projects throughout the year. Prior to CompuCom, Elizabeth was employed at Walmart from August 2007 to March 2011 as Facilities Management Parking Lot Coordinator II, where responsibilities included managing and coordinating over 4,500 maintenance and construction projects. Elizabeth holds a High School Diploma from Rogers High School, earned between 1999 and 2002.