Geraldine Lincoln is currently a Customer Executive in Transition & Transformation at Computacenter, where they have been since 2017. Prior to this, they served as a Senior Service Management Consultant at Dell from 2007 to 2017 and held the position of Senior Operations Analyst at ScottishPower from 1995 to 2000. Geraldine's extensive experience also includes working as a Senior Service Delivery Manager at SAIC from 2000 to 2007, where they were responsible for delivering quality IT services. They hold an Advanced Diploma in Information Technology from Bell College and an HNC in Information Technology from the Central College of Commerce. Geraldine is recognized as an ITIL v3 Expert and holds a Six Sigma Green Belt.
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