Rick Carter is an experienced First Level Analyst currently employed at Computacenter since March 2022, with prior roles at Hays and Apex Systems. Rick's background includes technical support positions, where responsibilities involved diagnosing system outages, performing preventative maintenance, and providing customer assistance in various capacities. Noteworthy experience includes contributions as a Desktop Support Technician and Technical Support Consultant, alongside roles in customer service and instruction. Educational qualifications include multiple certifications in Computer and Information Sciences, culminating in an Associate's degree in Computer Systems Networking and Telecommunications. Rick's skill set encompasses technical troubleshooting, customer service, and web development training, showcasing a robust foundation in the IT field.
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