Cassandra Bax

Cassandra Bax is an experienced Senior Account Relationship Manager at CSI since November 2021, specializing in FinTech solutions for customers. Prior experience includes roles at Refinitiv as a Sales Development Representative and Account Manager, and as an Account Manager at Thomson Reuters, where responsibilities included customer loyalty, revenue retention, and identifying upsell opportunities. Additional roles at Thomson Reuters included Client Specialist and Service Relationship Manager, focusing on client portfolios in the commodities and energy sectors, improving IT helpdesk operations, and enhancing client training programs. Earlier experience at Reuters involved serving as a Second Level Escalation Coach and at Healthlink as a Financial Specialist. Cassandra holds a Bachelor of Business Administration from Lindenwood University.