Gerald U.

Gerald U. has over 10 years of experience in the IT industry. In 2008, they began their career as an Assembly Tech 2 at CEVA Logistics. In 2010, they joined TEKsystems as a Field Technician, providing on-site tech support for Windows 2000, XP, and Mac machines. From 2011 to 2014, they worked as a Helpdesk Technician 2 at U.S. Bank, providing first-tier IT support for US Bank employees. In 2014, they moved to Bud Clary Auto Group as a Systems Administrator, providing network and system support to the company and its 4 sites and its 250+ employees. In 2015, they joined Phoenix Technology Incorporated as a Systems Technician, providing network and system support for a wide range of clients. Since 2017, they have been working as a Cloud Software & Network Engineer at Computers Made Easy - Managed IT Services.

Gerald U. obtained their Associate of Applied Science in Information Technology - Computer Networking Systems from ITT Technical Institute between 2006 and 2008. Gerald then went on to obtain their Bachelors of Applied Science in Information Technology - Data Communications System Technology from the same institution between 2008 and 2010. In 2009, they obtained the Microsoft Certified Professional: Microsoft Windows Vista: Configuration (70-620) certification from Microsoft. In 2012, they obtained the Cisco Certified Network Associate certification from Cisco.