Kimberley Ives-Wilson

Kimberley Ives-Wilson is an experienced compliance monitoring officer at TOPAZ FINANCE PLC since October 2018 and has been serving as an operations delivery manager at Computershare Loan Services since December 2009. In the current operations role, Kimberley demonstrates adherence to internal quality standards, client specifications, and regulatory obligations. Previous experience includes leading a team of 12 credit management consultants at Computershare, where responsibilities involved monitoring SLA's, conducting call observations, and identifying continuous improvement opportunities. Earlier positions include credit management consulting at HML and various roles at Country Holidays, along with experience as a deeds management consultant at Skipton Building Society. Kimberley holds an NVQ Level 3 in Travel & Tourism from Nelson and Colne College.