Ali A. is an experienced senior information technology leader who has managed vital business relationships and resolved complex problems in a large, highly matrixed global organization. Currently serving as the Head of Delivery, Ali previously held the title of Operations Manager - Support Engineering at Amazon Web Services from 2022 to 2024, and led the Application Support Team at Computershare from 2018 to 2020. In their role as Global Service Operations Manager, Ali collaborated closely with the Global CIO to shape the direction of technology and delivered 24x7 support across multiple regions, driving operational excellence and customer satisfaction.
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