Eddie Oquendo is an experienced professional in business analysis and workforce planning, currently serving as the Lead Business Analyst at Computershare since September 2022. Prior to this role, Eddie held multiple positions at Computershare U.S. from November 2005 to September 2022, including Business Analyst and Workforce Planning Analyst, where responsibilities included creating workload forecasts, calculating staff requirements, and analyzing call volumes to optimize resource allocation. Earlier in Eddie's career, a position as Sales Manager at Aaron's, Inc. involved telephone sales, marketing strategy implementation, and customer service tasks, contributing to new customer growth and achieving sales goals.
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