Jared Downs

Jared Downs has extensive experience in customer service management and operations, currently serving as the Communications Center Site Manager at Computershare since January 2012, overseeing customer service interactions at the College Station, TX location. Prior to this role, Jared worked as a Call Center Unit Supervisor at BNY Mellon, managing a customer service team with a focus on Transfer Agency business and ensuring service excellence. Additional experience includes positions as a Mortgage Loan Originator at World Savings, a Coordinator for International Relations with the Japan Exchange and Teaching Program(me) (JET), and a Production Team Leader & Quality Inspector at Hyclone Labs Inc. Jared holds two Bachelor's Degrees from Utah State University, one in Business and the other in Asian Studies.