Jennifer Sheridan has over 16 years of experience in training and quality assurance, currently serving as a Training and Development Specialist at Computershare since May 2007. In this role, Jennifer assesses training needs and develops programs to enhance employee knowledge and skills, thereby supporting corporate objectives. Previously, Jennifer worked as a Senior Quality Analyst, focusing on quality evaluation within Communications Centers, where responsibilities included reviewing calls and providing feedback. Jennifer began professional experience as a Customer Service Representative at Blue Cross Blue Shield of Massachusetts from September 2003 to May 2007. Jennifer holds an Associate's Degree in Legal Administrative Assistant/Secretary from Aquinas College, earned between 1992 and 1995.
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