Kimberly H.

Kimberly H. serves as a Customer Resolution Specialist at Computershare since August 2022, where responsibilities include engaging with customers through calls and written communication while providing accurate information by leveraging internal systems. Previously, Kimberly held roles as a Customer Service Associate II and Front-End Sales Associate at Lowe's Companies, Inc., focusing on revenue generation through persuasive sales techniques. A long tenure at Elan-Polo spanned from August 1989 to March 2018, encompassing positions as Network Administrator, Data Entry Coordinator, and Project Manager, earning recognition as "Employee of the Year" for two consecutive years. Additionally, experience as a Seasonal Park Aide and Tour Guide at the Missouri Department of Natural Resources included conducting tours and supporting various events. Educational achievements include a Conservation with Honors Diploma from Ashworth College and an IT Support Professional Certificate from Coursera.