Orlando Rivera

Client Services Manager

Orlando Rivera has extensive experience in client services and management, currently serving as the Client Services Manager at Computershare Communication Services since October 2006. In this role, Orlando leads the Client Services teams to ensure adherence to service level agreements, quality standards, and high client satisfaction and net promoter scores. Previously, Orlando held positions such as Solutions Manager, providing pre-sales and technical support, and Team Leader, focusing on service quality and revenue maximization. Prior experience includes roles at Georgeson Shareholder Communications Canada as a Senior Account Executive and at Georgeson Shareholder Communications as an Account Executive. Orlando's educational background includes studies at Hostos Community College and Bronx High School of Science.

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