Computer Talk Technology Inc.
Erin Opaleychuk has extensive experience in infrastructure and security analysis. Currently working at ComputerTalk Technology, Inc since May 2011 as a Senior Infrastructure and Security Analyst, Erin has played key roles in architecting, building, and managing the PCI DSS initiative. Prior to this, Erin worked at TELoIP Inc as a Senior Network and Server Administrator from August 2010 to May 2011, where they were the escalation point for technical staff and involved in evaluating new product development. Erin also has experience at Mac's Convenience Stores from April 2000 to May 2010, as the Manager of Network and Server Operations, managing a team and overseeing various technical competencies.
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Computer Talk Technology Inc.
ComputerTalk's ice is a native Microsoft Teams contact center solution. It seamlessly integrates advanced IVR and ACD functionality with the omnichannel power of Teams in the contact center. Our software-based, modular architecture creates an easily managed, scalable software solution that can integrate with any business application. Effective communication is the driving force behind success for any organization. ComputerTalk provides organizations with tools to deliver excellent communication experiences across every media channel using ice. ComputerTalk ice allows organizations in all industry verticals to integrate their business applications into their contact center, transforming the way they interact with customers, their own employees, and partners. ice brings together information silos, improving contact center productivity to knowledge-based workers. Founded in 1987, ComputerTalk, is headquartered in Toronto, Canada. ComputerTalk is a global provider of enterprise-class Teams native and PBX-agnostic contact center products, cloud hosting services and custom application development. ComputerTalk provides products and services to customers in six continents. Our solutions are used by customers in Canada, USA, South America, UK, France, Australia, Israel, Africa, Mexico, Central America, Trinidad and Tobago & Jamaica.