Monica Ferola

Monica Ferola is a seasoned professional in account management and customer service, currently serving as a Senior Key-Account-Manager at Computop since May 2021. Prior to this role, Monica took a sabbatical from March 2019 to May 2021 and worked as an Account Manager for Merchant Operations in Germany, Austria, and Switzerland at PayPal Europe SE from March 2016 to May 2021. Previous experience includes senior key account management positions at SafeCharge and Cash Payment Solutions GmbH, sales management at PayPal, and supervisory roles in customer service at QVC ITALIA S.R.L. and QVC eService Inc. Co. KG. Monica's career reflects a strong focus on relationship management and operational excellence in the payment and e-commerce sectors.