CONCENT is a design firm based in Tokyo, with over 50 years of experience crafting thoughtful services and experiences.
 
We are known for leading service design in Japan, and challenging to transform culture, business, and society by the power of design. Our broader expertise spans organisation design, business strategy, branding, digital product, editorial, and creative technology.
 
While our roots are in the domestic market, we are now extending our work internationally through a dedicated team that supports global organisations entering or adapting to Japan. From research and concept development to prototyping and validation, we help clients navigate the subtle complexities of the Japanese context—bridging cultural nuance and business goals with empathy and precision.
 
We believe that good design begins with understanding. As your partner in service design, we help your ideas resonate where it matters most.

Contact us: https://www.concentinc.jp/en/contact/

Concent, Inc.

Atsushi HASEGAWA

This department focuses on creating and enhancing user interfaces and overall service design to improve user satisfaction and engagement.

Concent, Inc.

Org chart

Teams

Design and User Experience

Offices