Carlin Jones

Carlin Jones is an experienced Agile Coach at Concentra, specializing in lean-agile methodologies, with a background in business analysis and process innovation. The career at Concentra began in June 2018, leading to roles ranging from Senior Business Analyst to IS Business Analyst. Prior experience includes a position at U.S. HealthWorks, where significant achievements involved optimized team workflows, improved system utility, and developed reporting tools for business analysis. Additional experience spans various customer service and sales roles across industries, showcasing strong communication and training skills. Carlin holds multiple professional certifications, such as CBA, CSM, ITIL, PSM 1, and SA, along with associate degrees in Business Administration and Computer Science from Brookhaven Community College and College of the Canyons.