Concentrix Limited
Russell Ward has extensive experience in technical support, currently serving as a Tech Support Representative at Concentrix Ltd since March 2007, where responsibilities include providing international remote support for Polycom technologies and leveraging expertise in networking protocols and software configuration. Prior roles include Tier II Technical Support Agent at Concentrix and Help Desk Technician positions at ASR Solutions, LLC, and AQInc, demonstrating a strong background in customer service, technical problem-solving, and collaboration with peers to resolve complex issues. Consistently recognized for outstanding performance, Russell possesses a solid educational foundation from Carroll County Community College.
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Concentrix Limited
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Concentrix provides the very best in business software solutions and business software support to companies throughout the UK. The right software will improve your efficiency, profitability and competitiveness. And choosing the right software for your business is easier with some impartial advice from experts like Concentrix Limited who have handled hundreds of similar projects before. Concentrix is an independent business software specialist and 'product agnostic'. This means, by providing a range of solutions from different suppliers, Concentrix will help you choose and deliver the right CRM, accounting, business management or ERP solution for your business. Concentrix is different to many IT partners because we have the resources to support business software from some of the UK's major brand, such as Sage and Microsoft. This means that we don’t prefer any one option over another and will concentrate on helping you to select the IT solution that’s right for your business.