Adnan Damra, COPC, currently serves as the Regional Director of Operations for Europe, the Middle East, and Africa at Concentrix since January 2024. Prior to this role, Adnan held various positions at Webhelp from April 2019 to January 2024, including Director of Operations and Head of Operations, where responsibilities included managing client engagement, ensuring business continuity, and formulating business strategies. Adnan's career also includes significant tenure at Umniah from December 2009 to April 2019, progressing from a Sr. Workforce Team Leader to roles such as Sr. Contact Center Team Leader and Call Center Representative. Adnan holds a Bachelor's degree in Computer Science from Applied Science University, earned between 2009 and 2013.
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