Aftab Ahmed is an experienced IT Solution Architect and PRINCE 2 accredited project manager, currently serving as the Head of Solution Architecture at Concentrix. With a strong background in voice services and call center improvements, Aftab has a proven track record in delivering complex IT projects on time and within budget. Aftab's previous roles include IT Solutions Architect at Webhelp Enterprise and Application Development Manager at Capita, where skilled leadership and a hands-on approach to the IT delivery lifecycle resulted in successful implementation of various contact center solutions. Aftab holds a BSc in Computer Science from Staffordshire University.
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