Aimée Royle

Aimée Royle is a seasoned professional with extensive experience in customer experience and contact center management across multiple industries. Currently serving as a Senior Solutions Consultant at Concentrix since July 2017, Aimée specializes in assessing customer experiences and enhancing operations for a diverse range of clients. Previous roles include Global Transformation Manager at Pole To Win International, where Aimée drove business growth initiatives, and Campaign/Project Manager at Teleperformance, focusing on continuous improvement for major clients. Aimée's career also encompasses roles as a Campaign Manager, Account Manager, and Team Coach, highlighting a strong foundation in project management, account management, and team leadership. Aimée holds several relevant qualifications, including a Prince2 Foundation in Project Management and an ISMM-Level 5 in Account Management.