Aletta Doran is a Training and Quality Manager in Romania with a decade of experience in the BPO sector, specializing in Customer Experience. Having previously served as a Team Leader at BlueEarthSolutions and a Quality Specialist at Concentrix, Aletta has developed strong skills in service delivery, coaching, and team building. Aletta holds a Licentiate degree in Business/Managerial Economics from the Facultatea de Economie și de Administrare a Afacerilor din Timișoara, completed in 2016.
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