Amnish Sharma is a seasoned operations manager with extensive experience in the BPO industry, currently serving as Manager Operations at Concentrix since December 2025. Previous roles include Operations Manager at Startek and Operations Services Manager at IIRIS Consulting Pvt. Ltd., where responsibilities included managing emergency helpline services and ensuring timely resolutions of customer complaints. Amnish has a proven track record in enhancing productivity, maintaining strong client relationships, and motivating teams to achieve high morale and performance standards. Educational qualifications include a Bachelor of Arts in Art/Art Studies from Delhi University, attained between April 2003 and March 2008.
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