Anand Kumar Dwivedi

Anand Kumar Dwivedi is the Associate Director of Workforce Management at Concentrix, leading a global team of 158 individuals across five regions. With a strong background in capacity planning and optimization, they have successfully managed Workforce Management budgets and driven skill development initiatives. Previously, Anand served as a Senior Manager at Concentrix, where they guided a team of 46 schedulers and planners in the EMEA region. Anand began their career at Convergys, progressively taking on roles that included managing real-time operations and workforce strategies. They hold a Bachelor's degree in Hotel, Motel, and Restaurant Management from the Institute of Hotel Management and Catering Technology in Thiruvananthapuram, Kerala.