Balaji Vittal is an accomplished professional with extensive experience in the banking and service delivery sectors. Currently serving as Director at Concentrix since August 2014, Balaji is responsible for overseeing service delivery in Banking and leading global collections processes across multiple geographies. Prior to this role, Balaji held various leadership positions at RBS Business Services Pvt Ltd, including Vice President of International Banking Service & Operations, where strategic initiatives were implemented to drive business growth. Balaji also transformed retail collections at Royal Bank of Scotland, enhancing operational efficiency through automation. Earlier career experiences include risk management at GENPACT, collections management at Standard Chartered Bank, and marketing at Wipro Infotech. Balaji holds a Bachelor of Civil Engineering from Jadavpur University.
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