Bruce Thompson

Bruce Thompson is a Senior Project Manager and PMO Innovations Lead at Concentrix, where they have accumulated over 11 years of experience in delivering high-quality solutions across various industries. They have successfully led new business implementations, migrations, and corrective action plans, creating best practices and operational efficiencies. As a certified Generative AI practitioner, Bruce leverages modern technologies to enhance project governance and performance. Previously, they held roles at Stream Global Services and Stream International, focusing on learning and development management. Bruce is committed to driving continuous improvement and innovation in the BPO space while empowering their team and clients.