Colm Teggart has extensive experience in the business process outsourcing industry, currently serving as Vice President of Strategic Delivery Offerings at Concentrix since April 2011, where responsibilities include defining Digital Services offerings and driving global optimization and innovation. Teggart previously held the position of Senior Director for Global Digital Services and Senior Director of European Operations and Delivery at Concentrix. Prior to this, Teggart worked as a Business Manager at gem from May 2008 to April 2011, and served as Senior Operations Manager at Firstsource Solutions Limited from 2006 to 2008, contributing to the establishment of the first UK-based contact center for the company. Earlier experience includes a role as Performance Manager at HCL BPO from 2004 to 2006.
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