David Wong is a Technical Support Advisor II at Concentrix, specializing in Microsoft Entra ID and proficient in managing user identity and lifecycle processes. With a solid background in designing and troubleshooting Multi-Factor Authentication and Conditional Access policies, David has demonstrated expertise in secure access control. Prior experience includes a role as a Software Developer at Enlinea Sdn.Bhd, where responsibilities included database seeding and software development using the Laravel framework, and testing mobile applications and websites. Additionally, David served as an Information Technology Engineer at TP, focusing on desktop issue resolution and asset management during company acquisitions, with familiarity in Azure, Intune, and Active Directory. David holds dual Bachelor’s degrees in Software Engineering from both Teesside University and First City University College, achieving a commendable CGPA of 3.91.
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