Dennis Serrano is a Senior Operations Manager at Concentrix, with over 16 years of experience in BPO operations. They have previously held the roles of Team Leader, Operations Manager, and Deputy Manager at Concentrix, as well as Team Manager at kgb, where they led a team of customer service representatives. Dennis specializes in motivating and developing employees, demonstrating exceptional skills in communication, problem-solving, and analysis. They earned a Bachelor of Advertising and Business Relations from the Polytechnic University of the Philippines.
This person is not in the org chart
This person is not in any teams
This person is not in any offices