Dhruv Ghai is an experienced manager in the human resources industry with a focus on service delivery and partner procurement. They have a proven history of managing teams, streamlining operations, and enhancing customer service satisfaction. Dhruv has held various roles, including Senior Team Lead at Convergys and Senior Manager at AuthBridge Research Services, where they focused on overseas operations and partner procurement. They hold a BA (Hons) in Economics from Delhi University and a PGDM in Marketing and Human Resources from the Institute of Management Technology. Currently, Dhruv serves as a Senior Service Delivery Leader at Concentrix.
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