Drew Jones is an experienced leader in customer service management, currently serving as Site Leader at Concentrix since 2017. Prior experience includes a tenure as Vice President of Customer Service at Hewitt Associates from August 2008 to 2017, and Senior Vice President of Customer Care at LendingTree from April 2000 to August 2008. Drew also held the position of General Manager of Customer Care at Duke Energy from June 1986 to March 2000. Educational background includes a Bachelor of Science in Business Administration and Management from Elon University.
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