Edesa Tabaku is an experienced operations and business manager currently serving as Operations Manager at Concentrix since July 2024. Prior roles include Business Manager and Senior Team Lead at Webhelp from October 2021 to October 2022, and Quality Assurance Manager and Operations Supervisor at Teleperformance from November 2013 to October 2021. Edesa's early career featured positions as a Sales Agent at Tregi Marketing Group and Sales Marketing Manager at Campina frutis in 2012. Edesa holds a Master's degree in Business Administration and Management from the University of Tirana, earned between January 2017 and January 2019, as well as a Bachelor's degree in Business Administration from the same institution.
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