Erika Broz

Erika Broz is a seasoned professional with extensive experience in translation, customer service, and team management across various sectors. Notable roles include serving as a Backoffice Agent for Groupon Travel at Concentrix, where responsibilities involved partner communication and issue resolution, and multiple managerial positions in the Legal and GDPR department at easyJet, managing teams for the Italian, Spanish, and Portuguese markets and handling complaints in the regulatory support team. Prior experience includes freelancing as a professional translator from Spanish and English to Italian, as well as commercial management and sales roles in the Iberdrola and Fuerzas de Ventas. Erika Broz holds a Bachelor's degree in Foreign Languages for Business and Tourism from Università degli Studi di Trento and a high school degree in Accounting and foreign languages from ITC.G Floriani.