Gamil Abd elhamid

Gamil Abd elhamid is a Quality Assurance Specialist at Concentrix, where they utilize their expertise in resolving escalations and managing customer relations to enhance guest satisfaction and loyalty. With a Bachelor of Commerce in Finance and Accounting from Cairo University, Gamil has a solid academic background that complements their extensive experience in customer service and operational excellence. Throughout their career, Gamil has demonstrated a strong commitment to mentoring peers, improving team performance, and advocating for customer needs, working effectively across various roles in the travel and hospitality sector.