Habibi Tan possesses extensive experience in technical support, team leadership, and quality assurance across various roles in reputable companies. Currently serving as a Content Team Lead at Concentrix Malaysia since September 2024, Habibi leads a high-performing moderation team, achieving over 97% quality scores. Previous roles at Concentrix included Subject Matter Expert, Real Time Analyst, Technical Support Specialist, and Operations Team Lead, demonstrating skills in mentoring, operational management, and quality auditing. Habibi's earlier experience includes positions such as IT Support Manager at Bluescreen Computer Store and Operations Manager at Merdeka Ponsel, contributing to operational excellence and customer service in the IT sector. Educational qualifications include an Associate's Degree in Computer and Information Management from Widya Dharma, with a notable GPA of 3.68.
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