Jader Estid G.

Jader Estid G. is a seasoned professional in contact center management and leadership, with a focus on resource optimization, financial planning, and operational KPIs. They held various positions at Concentrix, including Sr. Manager and Global Workforce Manager II, and previously contributed their expertise at PeopleContact and Teleperformance. Jader pursued a degree in Business Administration from Asturias Corporación Universitaria, followed by a diploma in Project Management. They are highly analytical, possess excellent interpersonal skills, and advocate for the importance of teamwork.