Jaison Pillay is an Associate Director of Training & Quality at Concentrix, where they lead national training initiatives and quality strategy across diverse geographies. With extensive experience in customer experience, outsourcing, and leadership development, Jaison has previously held senior roles at WNS and Capita, focusing on impactful training and continuous improvement. Their commitment to embedding robust coaching frameworks and delivering exceptional learning experiences is evident in their collaborative work with cross-functional teams. Jaison's career reflects a strong dedication to performance enablement and talent development in the operational training space.
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